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This article was co-authored by Josef Storzi and by wikiHow staff writer, Rain Kengly. Josef Storzi is an Apple and Mobile Phone Repair Specialist and the Owner of Imobile LA, a mobile phone repair company based in Los Angeles, California. Josef specializes in repairing screens, charging ports, batteries, water damage, speakers, and microphones on all mobile phone brands including Apple, Samsung, LG, Nokia, and Sony. He also specializes in tablet, laptop, and computer repairs as well as the pros and cons of recent mobile software updates.
There are 9 references cited in this article, which can be found at the bottom of the page.
This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources.
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Is your iPhone able to send text messages but not make calls? If your iPhone can't make or receive calls, this could indicate a problem with your carrier or device. Luckily, there are plenty of ways to troubleshoot your iPhone not making calls. Always be sure your carrier account is updated and has no billing issues. This wikiHow will show you how to fix an iPhone that won't make calls but will text.
Things You Should Know
- Contact your carrier to make sure there are no billing issues or local service outages.
- Turn Airplane Mode on and off again. Turn off Do Not Disturb.
- Reset your network settings. Contact Apple Support for warranty options.
Steps
-
Open the Settings app. This is the gray cog icon.[3] -
Toggle on"Airplane Mode". The switch will turn green.
-
Toggle off"Airplane Mode". The switch will turn grey.
-
Open the Control Center. Swipe down on the top-right corner to open it. If your iPhone has a Home button, swipe up from the bottom of the screen to open it.- You can use Do Not Disturb to temporarily silence text and calls.
-
Tap Do Not Disturb. This looks like a crescent moon icon. If this feature is enabled, it will turn off.[4]
-
Open the Settings app. This is the gray cog icon. If you have any contacts blocked, you won't be able to receive any calls. -
Tap Phone. You can find this below Voice Memos. -
Tap Blocked Contacts. This will be underneath Silence Unknown Callers.[5] -
Unblock the contact. If the contact was unintentionally blocked, you can unblock them here. You should now be able to receive calls from them.
-
Open the Settings app. This is the gray cog icon. If you have any contacts blocked, you won't be able to receive any calls. -
Tap Phone. You can find this below Voice Memos. -
Tap Call Forwarding. This will be below Respond with Text.[6] -
Toggle off"Call Forwarding". If this is enabled, this will send your calls to another number.
-
Open the Settings app. This is the gray cog icon. If you have any contacts blocked, you won't be able to receive any calls. -
Tap Phone. You can find this below Voice Memos. -
Tap Silence Unknown Callers. This will be underneath Show My Caller ID. -
Toggle off"Silence Unknown Callers". If you were missing calls from numbers that are not on your contact list, you should now receive them properly.[7]
-
Open the Settings app. This is the gray cog icon. -
Tap General. You can find this below Screen Time. -
Scroll down and tap Transfer or Reset iPhone. This is at the very bottom of the page. -
Tap Reset. A pop-up menu will open. -
Tap Reset Network Settings. This will erase all current settings for Wi-Fi, preferred networks, and VPN settings.[8]
Expert Q&A
Tips
References
- ↑ https://support.apple.com/en-us/109526
- ↑ https://support.apple.com/en-us/118575
- ↑ https://support.apple.com/en-us/118427
- ↑ https://support.apple.com/en-us/105112
- ↑ https://support.apple.com/en-us/111104
- ↑ https://support.apple.com/guide/iphone/set-up-call-forwarding-iphe9bdd027a/ios
- ↑ https://support.apple.com/en-us/111106
- ↑ https://support.apple.com/en-us/111786
- ↑ https://support.apple.com/contact
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